Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Paid parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
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Location
Broad Quay,
Bristol,
United Kingdom,
BS1 4BY,
Bristol (Area)
Map view
street view
Broad Quay,
Bristol,
United Kingdom,
BS1 4BY,
Bristol (Area)
City landmarks
Museum
M Shed
2100 ft
Museum
Brunel's SS Great Britain
3800 ft
Bridge
Clifton Suspension Bridge
1.3
mi
Zoo
Bristol Zoo Gardens
1.3
mi
Museum
Bristol City Museum and Art Gallery
3100 ft
Tower
Cabot Tower
3600 ft
Church
St Mary Redcliffe Church
2500 ft
Park
Castle Park
3200 ft
Jacobs Wells Road
Brandon Hill Nature Park
3500 ft
Theatre
The Lion King at Bristol Hippodrome
3100 ft
Wapping Road Cumberland Road
The Matthew of Bristol
2300 ft
Mall
Cabot Circus
4000 ft
Public Building
Bristol City Hall
2200 ft
Shopping Area
The Galleries
2500 ft
Bristol Temple Meads
4800 ft
Church
St Peter's Church
2300 ft
Victoria Rooms Queens Road Clifton
The Victoria Rooms
4300 ft
Church
John Wesley's Chapel & New Room Museum
3600 ft
Nearby
Church
Bristol Cathedral
1700 ft
Square
Queen Square
900 ft
Public Building
We The Curious
1800 ft
Theatre
Bristol Old Vic
900 ft
Gallery
Arnolfini
1400 ft
Christmas Steps
Christmas Steps
1600 ft
Museum
The Georgian House Museum
1600 ft
Aquarium
Bristol Aquarium
1700 ft
Church
St Stephen's Church
600 ft
Museum
The Red Lodge Museum
1300 ft
Bridge
Pero's Bridge
1000 ft
12 Denmark Street
Harveys Wine Museum
1300 ft
Restaurants
Turtle Bay
200 ft
8 Broad Quay
Za Za Bazaar
1500 ft
Canons Road Harbourside
Bella Italia Bristol Baldwin Street
600 ft
8-10 Baldwin Street
Under the Stars
1300 ft
Narrow Quay Harbourside
Raj
800 ft
35 King Street
No.1 Harbourside
2200 ft
1 Canon's Rd
Opa Bristol
600 ft
14-16 Baldwin Street
The Birkett Tap Bristol
700 ft
16-24 Baldwin Street
O'Neill's Bristol
600 ft
7-9 Baldwin Street
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
Convenient location
Great view from higher floors
Poor customer service
Limited dining options for vegetarians
8.4/10
Great
Rooms
7.9
Location
7.9
Service
5.0
Dining
5.9
Guest reviews
8.4/10
based on 18 reviews
4/5
based on 2701 reviews
7.8
7.8/10 based on 5715 reviews
#34 of 45 hotels in Bristol based on Tripadvisor
Paul
United Kingdom,
May
2024
7.0/10
The hotel offers rooms with great views on the higher floors, but there is no possibility to open the windows. The service was a mix of good and poor experiences. The location is very close to everything, although it can be crowded in the harbor area. The dining options may not cater well to vegetarians. Overall, a convenient location with some room for improvement.
Rooms
8.0
I enjoyed the great view from my room on the higher floor. The lack of open windows was a downside.
Service
6.0
The service was a mix; some staff members provided good service, but there were instances of poor customer service.
Location
9.0
The hotel is very close to everything, making it convenient for exploring the area, but it can get crowded in the harbor area.
Dining
5.0
The dining options did not cater well to vegetarians.
Facilities
7.0
Convenient location
Poor customer service
Elsie
United Kingdom,
May
2024
7.4/10
The hotel offers stunning views of the Quayside area from the twin bedroom with a double bed, but the customer service was lacking in attentiveness. The central location is ideal for exploring the Harbourside attractions and The Quayside area. The dining options cater to various tastes, and the facilities are convenient, though the lack of nearby plug sockets can be inconvenient.
Rooms
8.0
The room with views of the harbour was fantastic and comfortable.
Service
5.0
The staff at the reception desk seemed indifferent to my request to change to a lower floor, displaying poor customer service.
Location
9.0
The hotel is centrally located near the waterfront, making it convenient for exploring the area.
Dining
7.0
The dining options offered a variety of choices suitable for different preferences.
Facilities
8.0
The hotel facilities were well-maintained and provided essential amenities for a comfortable stay.
Neville
United Kingdom,
March
2024
7.0/10
The hotel offers a fantastic view of the Quayside area and is set up with a bathroom for a disabled user. The shower over setup is convenient for those on the lower floors. However, the service was lacking in terms of communication and knowledge about certain items. The location is superb, being in the city center close to many attractions. The options for dining, especially for vegetarians, could be improved. The facilities are adequate with some room for enhancement.
Rooms
8.0
The room with a fantastic view of the Quayside area and bathroom facilities for disabled users was comfortable.
Service
5.0
The service, particularly at the reception desk, lacked in terms of communication and knowledge of certain items.
Location
9.0
The hotel is conveniently located in the city center close to many attractions.
Dining
6.0
The dining options, especially for vegetarians, could be more varied and appealing.
Facilities
7.0
The facilities provided were sufficient but could benefit from some improvements.
Fantastic view
Poor service
Thomas
United States,
March
2024
6.0/10
The hotel offers rooms with amazing views over Bristol, but lacks modern comfort. The service was poor, especially at the reception desk. The location is convenient, right in the Harbor area, but may not be close to plug sockets. The dining experience was average, with good quality ingredients. Overall, it's a mixed experience with some ups and downs.
Rooms
7.0
The rooms come with amazing views over Bristol but have less modern comfort.
Service
5.0
The service, especially at the reception desk, was poor.
Location
7.0
The hotel is conveniently located right in the Harbor area, but may not be close to plug sockets.
Dining
6.0
The dining experience was average with good quality ingredients.
Facilities
6.0
The facilities offered are basic.
Stephen
United Kingdom,
February
2024
5.8/10
I had a mixed experience at the hotel. The rooms were super comfy with a huge and comfortable bed, but the lack of air conditioning and windows was a downside. The breakfast was great with amazingly soft pillows, but the service was a letdown as they didn't seem to care.
Rooms
8.0
I loved the super comfy bed and amazingly soft pillows.
Service
5.0
Unfortunately, the service was disappointing as they didn't seem to care.
Location
8.0
The hotel is right in the center of Bristol, very close to bars and restaurants.
Dining
5.0
The dining options were poor, especially with reconstituted scrambled eggs.
Facilities
6.0
The facilities were basic but functional.
Edward
United States,
February
2024
6.4/10
The hotel offers spacious rooms with a great bathroom, but my experience was slightly overshadowed by a mix-up with another guest's welcome card. The views of the docks were fantastic, though.
Rooms
8.0
The rooms were spacious with a great bathroom, but the welcome card was addressed to another customer. The views of the docks were fantastic.
Service
5.0
Unfortunately, the staff struggled with English and basic knowledge, leading to poor customer service. A request to change to a lower floor was not handled well.
Location
7.0
The hotel is centrally located near the city center and close to Harbourside attractions and the river, making it convenient for exploring the area.
Dining
7.0
The dining experience catered well to all tastes, but more attention to details like providing hot water for tea could enhance the experience.
Facilities
6.0
The hotel offers all necessary amenities, although improvements in customer service training could enhance the overall experience.
fantastic views
poor customer service
Ron
United States,
January
2024
6.6/10
I had a wonderful stay at the hotel with insane views of the Bristol docks. The sweeping view of Bristol was truly breathtaking. The rooms were cozy and offered some lovely views over the harbor, but the customer service was disappointing as they seemed uncaring. The location was perfect for exploring the city, but the dining options were limited.
Rooms
8.0
The rooms had lovely views over the harbor.
Service
5.0
The customer service was poor; they didn't seem to care about guests' needs.
Location
9.0
The hotel is centrally located with easy access to many attractions.
Dining
5.0
The dining experience was limited in choices.
Facilities
7.0
The hotel offered basic facilities.
David
United Kingdom,
January
2024
6.4/10
The hotel is perfectly situated at the center of the city, making it convenient for exploring nearby attractions. The rooms offer a stunning view of the floating harbor and come with very comfy beds but lack close proximity to plug sockets. While the service was lacking, the dining experience provided good quality ingredients but required more hot water. Overall, a mixed experience with some highlights and drawbacks.
Rooms
8.0
I loved the view of the floating harbor from my room and the bed was super comfy.
Service
5.0
Unfortunately, the service was not up to par with staff seeming unhelpful and lacking language skills.
Location
7.0
The hotel is centrally located, ideal for exploring the city's attractions, but it lacked plug sockets and seating in some areas.
Dining
7.0
The dining experience offered good quality ingredients but needed more hot water for a satisfactory experience.
Facilities
6.0
The hotel provides a decent range of facilities to meet basic needs.
R.
United States,
January
2024
6.8/10
I had a fantastic stay at the hotel with an amazing view of Bristol. The rooms were clean, comfortable, and had an excellent view over the harbor from the 16 floors. The service, unfortunately, was a letdown due to poor customer service at the reception desk. However, the hotel's location in the city center was perfect, right next to the river, with an exciting buzz as soon as I stepped out the front doors. The dining experience was good, with quality ingredients, although there were no eggs available, with good beers on tap. The facilities were adequate, but the service could use some improvement.
Rooms
9.0
The rooms were clean, comfortable, and had an excellent view over the harbor from the 16 floors.
Service
5.0
I found the customer service at the reception desk to be poor.
Location
8.0
The hotel's location in the city center was perfect, right next to the river, with an exciting buzz around.
Dining
7.0
The dining experience was good with quality ingredients, although there were no eggs available.
Facilities
The facilities were adequate, but the service could use some improvement.
Great view
Poor customer service
Jack
United Kingdom,
January
2024
7.2/10
The hotel offers excellent rooms with a fantastic view over the harbor on upper floors, perfect for teenage children, and featuring a great bathroom. The service, unfortunately, lacked care and proficiency, especially at the reception desk. The location is right in the city center, buzzing with energy, but challenging to navigate through bus lanes. The dining experience caters to all tastes with good quality ingredients. Overall, a comfortable stay with some service drawbacks.
Rooms
9.0
Rooms with an excellent view over the harbor on upper floors, perfect for teenage children, and with a great bathroom; overall fantastic.
Service
5.0
Service was lacking care and proficiency, especially at the reception desk.
Location
7.0
Right in the city center with a great buzz around as soon as we stepped out the front doors, but hard to get to on sat nav due to bus lanes.
Dining
8.0
Dining with good quality ingredients catering to all tastes.
Facilities
7.0
Modern and convenient facilities available.
Great view
Poor service
Charlie
United Kingdom,
December
2023
6.8/10
The hotel offers incredible views and very comfortable beds in the rooms, but unfortunately, the customer service was lacking. The location is vibrant, being right in the city center, though it can get crowded. The dining experience had its ups and downs, with good options but some disappointing aspects. The facilities are well-equipped, providing a good overall experience.
Rooms
8.0
The rooms have amazing views and the beds are extremely comfy.
Service
5.0
The customer service was below par, with staff seeming uncaring and lacking in knowledge.
Location
7.0
The hotel is right in the city center, making it convenient for exploring.
Dining
6.0
The dining options had some good choices, but there were also disappointing aspects.
Facilities
9.0
The hotel facilities are well-equipped and add to the overall experience.
Carl
United Kingdom,
October
2023
5.4/10
The hotel offers captivating views of the harbourside, spacious rooms albeit with less modern comfort, and a good-sized bathroom with a large TV screen. However, the lack of air conditioning and constant noise due to no windows can be drawbacks.
Rooms
7.0
The rooms provide a lovely view of the harbourside and feature a good-sized bathroom with a large TV screen.
Service
5.0
The service was disappointing as the staff had difficulty communicating in English and lacked knowledge about basic amenities. Requests, such as changing rooms, were not handled efficiently at the reception desk.
Location
8.0
The hotel's location right by the harbour overlooking the marina is superb, offering easy access to the waterfront bars. However, the bustling crowds typical of a city center might not suit everyone.
Dining
5.0
The dining experience fell short with limited options and poor quality, such as reconstituted scrambled eggs. The lack of inclusive dining services could influence the overall value for money.
Facilities
5.0
The hotel lacks modern amenities like air conditioning, which can impact the overall comfort of the stay. The absence of windows also affects the room ambiance.
Alfred
United Kingdom,
September
2023
6.8/10
The hotel is located in the heart of the city with plenty of NCP parking nearby, but the service was disappointing with staff lacking knowledge and care. The rooms are spacious, equipped with a shower instead of a bath, and have a good size bathroom. The dining options are limited, but there are good beers available. However, the location is ideal, close to the Harbourside attractions and the river, offering a convenient stay in a bustling city center.
Rooms
8.0
The rooms are spacious with a good size bathroom and comfortable beds.
Service
5.0
The service was poor with staff not seeming to care, lacking English language skills and knowledge of basic amenities.
Location
9.0
The hotel's location is ideal, close to the city center and Harbourside attractions.
Dining
6.0
The dining options are limited, but there are good beers available.
Facilities
7.0
Thomas
United Kingdom,
September
2023
6.6/10
The hotel offers stunning views of the harbour but lacks the opportunity to open the windows, which can be a downside. The service was subpar with communication challenges but redeemed by some caring staff members. The location is right in the heart of the city, perfect for exploring, but can get crowded. The dining options vary in quality, with some dishes disappointing. Overall, a mixed experience with positives and negatives to consider.
Rooms
7.0
The rooms offer great views of the harbour, but unfortunately, you can't open the windows.
Service
5.0
The service was inconsistent with language barriers affecting the overall experience, but some staff members showed genuine care.
Location
8.0
The hotel is situated in the bustling Broad Quay area, right in the city center, ideal for exploring but can get crowded.
Dining
6.0
The dining experience had its ups and downs with varying quality in the dishes offered.
Facilities
7.0
The hotel provides standard facilities to meet basic needs.
Matthew
United Kingdom,
July
2023
6.4/10
The hotel offers breathtaking views of the harbor and the surroundings. The rooms are spacious and provide a great breakfast experience. The service, however, was lacking as staff seemed indifferent and unhelpful. The location is right in the harbor area, but it can get quite crowded. The dining options were limited but satisfactory, and the facilities were adequate for a comfortable stay.
Rooms
8.0
Rooms with fantastic views and great breakfast.
Service
5.0
The service was disappointing, with staff not seeming to care and poor customer service.
Location
7.0
Located right in the harbor area with all the crowds that involves.
Dining
6.0
Limited dining options were available.
Facilities
7.0
Facilities were adequate for a comfortable stay.
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